邀请一对（或多个）有矛盾的当事人进(jìn )入演播室，主持人和(hé )人民调解员现场(chǎng )为当事人排忧解难，通过节目(mù )告(gào )诉观(guān )众(zhòng )面对纠纷的智慧和解决矛盾的艺术，将真实事(shì )件和综艺手段完美交融，塑造全(quán )新节(jiē )目(mù )模(mó )式。节目中将(jiāng )大力体现人文关怀和(hé )心理疏导，倡(chàng )导(dǎo )文明(míng )积极、健(jiàn )康向上的社会风尚(shàng )。